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55 Comments

  1. Salman

    Hi,
    I have a few concerns that might alter my text results:
    1. Is there a way to eliminate the proper nouns from results as they alter the score?
    2. Too many words are listed under unlisted like “numb, agonizing, radiologist, painkillers” when they are really listed on Oxford Dictionaries. Is there a way to fix this?
    3. Some words are also categorized as spelling errors when they are spelt in British English.
    4. Some words are unlisted because they come after or before quotation marks, for example ‘heart, or heart’.
    Please advise.

    Reply
    • vanity22

      Hi Salman,

      1). Currently, there is only a manual way to eliminate proper nouns, although we will certainly try and improve this in the future. You can add ‘known words’ by clikcing on ‘start new analysis’ in the top bar, and then ticking and adding ‘use custom known words list’. This will mean that these words are no longer classed as ‘unlisted’ and will not skew results.
      2). This depends on which tool you are using within Text Inspector (e.g. Lexis: BNC or Lexis:COCA). Text Inspector does not use the Oxford Dictionary, but rather uses frequency and word lists in order to come up with certain measures. Therefore, the AWL will of course not include every word, as it is based off the Academic Word List containing 3000 items. You can refer to the help pages of each tool within Text Inspector for more information.
      3). Thank you for pointing out this error to us, we will look into it. However, this should not change analysis too drastically.
      4). This is also something we will look into – thank you for pointing it out.

      I hope this helps! You can email us at textinspectorhelpteam@gmail.com if you have any other questions.

      All the best,

      Julie Harris

      Reply
  2. John

    Thanks for your tool, love it.

    Note that some phrases are not set to the lowest semantic sense or are they editable. Examples of such that I noticed are: “didn’t” and “don’t ask” :

    i A1 didn’t B2 go A1 i A1 don’t ask B2 questions A1 in A1 class A1

    regards.

    Reply
  3. Andrew Duenas

    Hello, is this tool affiliated with the English Profile text inspector and/or Cambridge Language Assessment at https://www.englishprofile.org/?

    Reply
    • Text Inspector Help Team

      Dear Andrew,

      Thanks for your message. Yes this tool is affiliated with the English Profile Text Inspector! In reality the Text Inspector tool within the English Profile is a slightly more basic version of the tool on our main webpage.

      I hope that helps!

      Julie Harris

      Reply
  4. Sarah

    Hello

    We try since over a week to use the Text Inspector. But it doesn’t work, we even tried it on three diffrent Macbooks. We enabled the Java Script and used beside the usual Safari, Google Chrome as a browser. Is anybody know a tip how we could use it with our Macbook?

    Thank you for your help.

    Reply
    • Text Inspector Help Team

      Hi Sarah,

      The problem you are referring to is with the English Vocabulary Profile website (EVP) and not our own website at textinspector.com

      We do not run the EVP website so unfortunately this is a problem that is out of control for now. However there is another website which we have more control over that you can use which has the same functionality: https://languageresearch.cambridge.org/wordlists/text-inspector

      I hope this works – please do get in touch via our email if not and we can try and help you personally.

      All the best,

      Text Inspector

      Reply
  5. Wendy Arnold

    What’s the difference between the CEFR level in the lexical profile for either listening or reading and the EVP one?

    Reply
    • Text Inspector Help Team

      Hi Wendy,

      The CEFR level in the lexical profile takes account of many different measures and tools including the EVP to give an overall CEFR level. For more details please see: https://textinspector.com/help/?page_id=252

      The EVP looks only at individual words and the CEFR level of each word. It does not take into other measures such as verb/noun ratio or Flesch-Kincaid. Please see: https://www.englishprofile.org/wordlists for more information.

      I hope this helps. Please do not hesitate to ask if you have any further questions.

      All the best,

      Text Inspector Help Team

      Reply
  6. navidddd

    what is token

    Reply
    • Text Inspector Help Team

      Dear Naviddd,

      Token count is the total count of every word in your document (tokens). For example, the sentence: The cat sat on the mat has six tokens.
      *

      Type count: This is the count of all unique words in your document (types). For example, the sentence The cat sat on the mat has five types (unique words), because ‘the’ is repeated.

      You can get further information at: https://textinspector.com/help/?page_id=20

      If you have any further questions please do let us know.

      All the best,

      Text Inspector Help Team

      Reply
  7. Chu Huyen

    Hello, I cannot use the Text Inspector in any browser even when I have reset the javascript set up. How can I solve this problem?
    Thank you!

    Reply
  8. Perla

    Hello, I want to unsubscribe and stop being charged monthly. What do I have to do?

    Reply
    • Text Inspector Help Team

      Hi Perla,

      You can normally do this via Paypal where you originally subscribed. Paypal should send you a monthly email saying you have made a payment, you can get back to Paypal through this and cancel the recurring subscription. This is the best and quickest method to cancel payments.

      However if this doesn’t work or you have trouble doing this please get in touch at TextInspectorhelpteam@gmail.com and we can assist you.

      All the best,

      Julie Harris

      Reply
  9. Simon

    Hi,

    I want to pay be credit card for annual membership, but my card keeps being declined. i know the card is fine as i am using it for other purchases.

    Is there an alternative way to pay?

    Thanks,

    Reply
    • Text Inspector Help Team

      Dear Simon,

      We’re sorry to hear you’ve had trouble paying. This can sometimes be to do with Paypal.

      However if you send us an email at: textinspectorhelpteam@gmail.com with your details and requirements we can send you an invoice so you can pay by bank transfer.

      I hope this helps,

      Julie Harris

      Reply
  10. Reem Alahmadi

    Hello

    Thank you for making such useful tool. I am wondering if the tool will be developed in future for analysing the spoken texts.

    Best
    Reem

    Reply
    • Text Inspector Help Team

      Dear Reem,

      Thanks for your feedback. Analysing spoken texts is something we are looking at and hopefully soon we will be able to do something on that front!

      Best,

      Julie Harris

      Reply
  11. Sarah

    Hi!
    How would you like your website (particularly the D tool) to be referenced?
    Many thanks,
    Sarah

    Reply